If you encounter black images as outputs while using Remix AI, it can be perplexing and frustrating. Here are some potential reasons and steps to address the issue:
Model-Specific Moderation
Some models available in Remix AI, particularly third-party models like Flux 1.1 Pro, have automatic moderation systems. These systems may return a black image if the generated content violates their moderation guidelines.
Why Does This Happen?
The moderation is enforced by the third-party model provider, not Remix AI itself.
Even though the output is moderated, the system still charges for processing time, meaning that credits cannot be refunded in these cases.
What Can You Do?
Review the guidelines or content restrictions for the specific model you are using.
Consider experimenting with adjustments to your prompts to align with the model’s moderation policies.
Persistent Black Outputs
If your images have always returned as black, even on retry, it is likely due to the model’s moderation (as with Flux 1.1 Pro).
What Can You Do?
Try switching to a different model that aligns with your creative goals and does not impose strict moderation.
Ensure your prompts adhere to safe and permissible content guidelines to avoid triggering moderation systems.
Why Can’t Credits Be Refunded for Moderated Results?
In cases like those with Flux 1.1 Pro or similar models, the moderation process is entirely automated and enforced by the model provider. For example:
Stable Diffusion 3 blurs images that fail moderation, resulting in charges even if the output is unusable.
A user once incurred significant costs to Remix by repeatedly triggering moderation. As a result, Remix is unable to refund credits that were moderated by third parties. To avoid similar situations, always consider the model’s moderation rules.
Summary
Black results and overly blurry results are usually caused by third-party moderation.
Moderation-related black and blurry results cannot be refunded.
Adjust prompts or try alternative models to bypass these limitations.
For further assistance, feel free to reach out to the Remix AI support team or consult the community discord for tips and best practices.